Why can not I access my account?

There are many reasons that can prevent access to your BraBox account. Here are some solutions:

  • Make sure your browser is up to date.
  • Be sure to check your browser’s compatibility mode.
  • Verify that your browser has accepted the encrypted SSL security page.
  • Try different browsers, such as Firefox, Google Chrome, Internet Explorer or Safari.
  • Check for any typos in the email or username.

If you are unable to log in to your account after resetting your password, please contact us through the toll free number in Brazil: 0 800 891 6483 | U.S.A. 1 888 853 2069 or by email contact@brabox.com